A common problem with product reviews is that the reviewer will often use a few days to evaluate the performance or usability of a device and give judgment based on that. While it is possible to write a reasonably accurate review of a product after a few days’ use, in reality some of the kinks of a device appear after a bit more time of using it.
I was handed the BlackBerry Torch 9800 over a month ago and since then I’ve learned to appreciate the capability of the device as well as its limitations, particularly when pitted against the Apple iPhone.
OBSERVATIONS
On the point of size (111mm x 62mm x 14.6mm) it is not a small phone but then again it’s not exceptionally large either. It’s actually a comfortable form factor if you compare this to the news HTC HD7 (122mm x 68mm x 11.2mm) with a monstrous size frame. Indeed I often keep it inside my pant pocket, and while you can notice the bulge, it doesn’t look outwardly bulky. It’s not lightweight either at 161.9 grams but it’s just heavy enough for me to remember it’s there when I leave it for long periods of disuse.
I noticed reviewers of the 9800 call the phone’s screen resolution a deplorable 3.2″ 480×360 pixel when compared to the iPhone 4’s 3.5″ 960×640 pixel or the HTC HD7’s 4.3″ 480×800 pixel resolution. To be honest the 480×360 resolution is just sufficient enough for me to comfortably watch my favorite TV programs without causing me to squirm at the thought of seeing pixilated images. And given that I don’t have a habit of zooming at photos (as the iPhone ad suggests) I think I can live with this. After all the purpose for my favoring the 9800 over an iPhone or a HTC phone is to send messages.
After weeks of using the 9800, I finally managed to buy a case designed specifically for the 9800’s slider design. This means I can finally protect the outer shell of the phone. The new case adds 1.5mm to 9800 making it feel bulky. While I could accept the bulk in favor of better protection for the phone, it makes typing on the physical keyboard a little annoying (see photo) because of the reduced space between the upper keys and the screen.
When Apple launched its first generation iPhone, there was much speculation about RIM’s implementation of a touchscreen for the BlackBerry. History tells us that RIM’s choice of the SurePress technology for its first ‘touch’ phone didn’t quite get the acceptance the company hoped for. So the choice of a capacitative touchscreen for the 9800 is welcome news, indeed I still wonder why some phone makers are opting to use resistive touch screens on their devices when it’s already proven that capacitative offers better user experience. Maybe they are just trying to keep the cost down.
When I got the 9800, one of the first things I looked at was the CPU. At the time, the Qualcomm snapdragon clocking in at 1GHz was setting the standard for the core processor of most smartphones. So I was dismayed to find out that the 9800 only had a 624MHz CPU. Certainly from a pure spec perspective, the 9800 quickly looked old and outdated. Today, I don’t even quibble about the CPU.
The 9800 is the first BlackBerry to sport the much anticipated new operating system – BlackBerry 6. It is, without doubt, the best implementation to date and one can only expect further refinement of this operating system in future Blackberry phones. The user interface is nice, clean and customizable (to a certain degree).
Multi-tasking is the ability to do two or more things at the same time. For those of us who own an iPhone or an iPad with IOS 4.2, we are condemned to suffer Apple’s interpretation of multi-tasking: only the application that is immediately visible to the user is running, all others are sitting in suspended animation ready to pounce back to life when picked from a roster of apps. Like other BlackBerry phones, the 9800 supports true multi-tasking, meaning all applications that have been picked to run will continue to run until ‘closed’. This means that with a 624MHz CPU and 512MB of internal flash memory, the 9800 may eventually run out of steam unless you close some of the applications you don’t really need to be running at that moment. (more…)
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